Shopify Bug Fixing: A Complete Guide to Troubleshooting Your Store in 2025

Shopify Bug Fixing refers to the process of identifying and fixing issues that affect your store’s performance, like broken buttons, slow pages, or app conflicts. These bugs can prevent your store from running smoothly and hurt your sales.

Is a small bug affecting your Shopify store’s performance?
Even a minor issue, like a broken checkout button or a slow-loading page, can cost you customers and sales. Many store owners don’t notice these bugs until it’s too late, which is why Shopify bug fixing is essential in 2025.

Let’s walk through everything you need to know to find and fix Shopify bugs fast, and keep your store running like a sales machine.

How Shopify Bug Fixing Works

Shopify bug fixing includes:

Finding the Problem: Checking what’s wrong using tools like Shopify’s logs or browser tools.
Fixing It: Changing code, settings, or apps to solve the issue.
Testing the Fix: Making sure the solution works on all devices, like phones and computers.
Preventing Future Bugs: Using smart habits, like updating your store regularly, to avoid problems.

In 2025, Shopify has new features like the Horizon theme and AI tools like Sidekick. These make stores more powerful but can also cause bugs if not set up right. Shopify bug fixing keeps your store running smoothly.

Why Shopify Bug Fixing Matters in 2025

Shopify’s 2025 updates, like new themes and AI tools, make stores more exciting but also trickier to manage. Fixing bugs quickly keeps your store fast, friendly, and profitable. A bug can cause big problems:

Lost Sales: A broken checkout or slow page can make customers leave without buying. Even a one-second delay can cut sales by up to 7%.
Bad Reputation: Issues like wrong prices or missing pictures can make customers lose trust in your store.
Lower Google Rankings: Bugs like duplicate product pages or broken links can hurt your store’s visibility on search engines.
Higher Costs: Ignoring bugs can lead to expensive fixes or lost money from downtime.

Common Shopify Bugs Store Owners Face

Checkout Problems: Customers can’t pay because of issues with payment systems, discount codes, or cart errors.
Slow Pages: Big images, messy code, or too many apps can make your store load slowly, especially on phones.
Design Issues: New themes like Horizon can cause broken layouts or misaligned buttons if not set up right.
Search Engine Problems: Duplicate product pages or missing tags can make your store harder to find on Google.
App Clashes: Apps you add might not work well together, causing errors or slowdowns.
Product Page Errors: Things like wrong product variants, missing images, or broken grids can confuse customers.
Payment Issues: Some stores faced days of downtime in 2025 due to payment bugs, stopping all sales.

These problems are annoying but can be fixed with the right steps. Let’s look at how to do that.

How to Identify the Source of a Bug in a Shopify Theme

Finding the source of a bug in your Shopify theme can feel tricky, but it’s easier with a clear approach. Bugs in themes often show up as broken layouts, missing elements, or slow performance. Here’s how to track down the source of a theme bug:

Check Recent Changes: Bugs often appear after editing your theme. Use Shopify’s theme editor to review recent changes in files like theme.liquid, product.liquid, or style.css. Shopify’s version history lets you compare older versions to spot what broke.
Use Chrome DevTools: Open your store in Chrome, right-click, and select “Inspect” to open DevTools. Check the “Console” tab for JavaScript errors or the “Elements” tab for CSS issues. For example, a missing div tag in theme.liquid might misalign your product grid.
Test with a Default Theme: Switch to a default Shopify theme, like Dawn, to see if the bug disappears. If it does, the issue is in your custom theme. This helps narrow down whether the bug is in your theme’s code or elsewhere, like an app.
Inspect Liquid Code: Look for errors in Liquid tags, such as missing {% endfor %} or incorrect variable names. For example, a bug where product variants don’t display might come from a wrong {% for variant in product.variants %} loop.
Check for Conflicts: Custom code snippets, like those added for tracking or pop-ups, can clash with your theme. Disable custom scripts in theme.liquid to test if they’re the cause.
Review Theme Settings: Misconfigured theme settings, like those in the Horizon theme’s nested blocks, can cause bugs. Check your theme customizer for incorrect layouts or settings that don’t match your design.

Step-by-Step Shopify Bug Fixing Process

Step 1: Spot the Problem

Check Shopify’s Status Page: See if Shopify is having a big issue affecting all stores.
Test the Bug: Try the issue on different devices, browsers, and internet connections to make sure it’s real.
Look at Logs: Check Shopify’s admin panel for error messages about payments, apps, or other issues.

Step 2: Figure Out the Cause

Check Theme Code: Look at your store’s design code in Shopify’s theme editor for mistakes.
Test Apps: Turn off apps one by one to see if one is causing the problem. Check app guides for help.
Use Browser Tools: Use Chrome’s Developer Tools to find errors in your store’s code or loading speed.

Step 3: Fix the Issue

Update Themes and Apps: Make sure your theme and apps are up to date with Shopify’s 2025 changes.
Make Pages Faster: Shrink images with tools like TinyPNG, clean up code, and use Shopify’s fast servers.
Fix Settings: Check payment settings for checkout issues or add unique tags for search engine problems.
Undo Changes: If the bug started after a recent change, go back to an older version of your theme.

Step 4: Test the Fix

Test on All Devices: Make sure the fix works on phones, tablets, and computers using browsers like Chrome and Safari.
Use a Test Theme: Try fixes in a test version of your store before making them live.
Check Sales Data: Use Shopify or Google Analytics to ensure the fix didn’t hurt your sales or traffic.

Step 5: Keep Track and Watch

Write Down Changes: Note what you fixed so you can remember later.
Set Up Alerts: Use tools like Google Tag Manager to catch new problems early.

Tools to Help You Fix Shopify Bugs Faster

These easy tools can make fixing bugs quicker in 2025:

Shopify Admin Logs: Shows details about payment, app, or checkout problems.
Chrome Developer Tools: Helps find errors in your store’s code or speed issues.
PageSpeed Insights: Checks how fast your store loads and gives tips to make it faster.
TinyPNG: Shrinks images to speed up your store without losing quality.
Google Tag Manager: Watches for errors and tracks how your store performs.
Plug in SEO: Finds search engine issues like duplicate pages or missing tags.
Shopify Community: Get advice from other store owners and experts.
HackerOne: Report big Shopify platform bugs for fixes.

Pro Tips to Prevent Bugs in Your Shopify Store

Stopping bugs before they start is the best way to keep your store running well. Try these tips:

Update Regularly: Keep your theme, apps, and tools updated for Shopify’s 2025 features.
Test Changes First: Use a test theme to try new changes before they go live.
Use Fewer Apps: Only keep apps you really need to avoid clashes.
Keep Code Simple: Avoid adding too much custom code. Use Shopify’s built-in tools instead.
Stay Secure: Use two-step login and secure certificates to protect your store.
Check Your Store Often: Use tools like Plug in SEO or PageSpeed Insights every few months to find small issues.
Back Up Your Store: Save copies of your theme and data to fix problems quickly.

When Should You Hire a Shopify Bug-Fixing Expert?

Some bugs are easy to fix, but others need a pro. Hire an expert if:

Code is Complicated: If the problem involves tricky code like Liquid or JavaScript, an expert can help.
Store is Down for Days: If your store stops working, like during 2025 payment issues, get help fast.
Search Engine Issues: Problems like duplicate pages need special skills to fix without hurting Google rankings.
You’re Too Busy: If you don’t have time to fix bugs, an expert saves you stress and money.
Bugs Keep Coming Back: If problems won’t go away, a pro can find the real cause.

You can find Shopify experts at Glossy IT for quick and reliable assistance.

How Glossy IT Can Help with Shopify Bug Fixing

At Glossy IT, we specialize in Shopify bug fixing, theme troubleshooting, performance optimization, and app conflict resolution.

Whether you’re a small store with an urgent issue or a growing brand that needs ongoing maintenance, we provide:

Expert Shopify developers who understand Liquid & theme architecture
Fast turnaround for urgent fixes
Speed optimization post-bug fix
Ongoing monitoring and support plans

Fix the issue before it hurts your revenue. Book a free consultation and explore our Shopify services

Quick Takeout

Shopify bugs can hurt your sales, but they don’t have to. By understanding common issues like slow pages, checkout problems, or search engine errors, you can keep your store running smoothly in 2025. Use simple steps to find and fix bugs, and try tools like Chrome Developer Tools or TinyPNG to make it easier. Prevent bugs with regular updates, fewer apps, and smart habits. For tricky problems, Glossy IT or other Shopify Experts can help. Stay on top of bugs to keep your customers happy and your store successful.

FAQ- Frequently Asked Questions

1. What is the biggest problem with Shopify?

Answer: The biggest problem with Shopify is often related to performance issues. As stores grow, they may experience slow load times, especially when using too many apps, large images, or unoptimized themes. This can hurt the user experience, lower conversion rates, and impact SEO rankings. Additionally, app conflicts and theme errors can also disrupt the store’s functionality, making it crucial to regularly monitor and maintain the Shopify store’s performance.

2. How do I fix my Shopify store?

Answer:

Identify the issue using tools like Google PageSpeed Insights or Shopify Activity Log.
Isolate the problem by testing with a default theme.
Update your theme and apps to the latest versions.
Review custom code for errors in Liquid or JavaScript.
Test across devices to ensure compatibility.
Use Shopify support or hire an expert for complex issues.

3. Is bug fixing maintenance?

Answer: Yes, bug fixing is a part of regular maintenance. It involves identifying and resolving issues that affect the performance, functionality, or user experience of your Shopify store. Regular bug fixes help ensure that the store runs smoothly, provides a positive customer experience, and stays free of errors that could harm sales or SEO rankings.

4. How long does it take to troubleshoot and fix a bug?

Answer: The time it takes to troubleshoot and fix a bug can vary depending on the complexity of the issue and the specific techniques required. It generally takes anywhere from a few hours to a few days.

5. Can you provide ongoing maintenance and support after the troubleshooting and bug fixing process?

Answer: Yes, we can provide ongoing maintenance and support after the troubleshooting and bug fixing process to ensure that your store continues to perform optimally.

6. How much does Shopify bug fixing cost?

Answer: The cost of Shopify bug fixing can vary depending on the complexity of the issue. Simple fixes like resolving theme layout issues or fixing checkout problems may cost between $50–$200. More complex issues, such as custom code errors or app conflicts, may range from $500 to $2000, depending on the scope of the work.